Transforming Innovation Capability in a Global Financial Services Firm

The leadership team of a multinational financial services company was seeking a more structured and impactful approach to innovation.

Despite investing in various innovation initiatives over the years, they struggled to generate tangible business impact. Employees across the organization expressed a desire to contribute ideas but lacked the framework and support to move from ideation to execution.

Diagnosing the Challenge

Platypus Labs conducted a thorough diagnostics program, including stakeholder interviews, employee surveys, and an innovation maturity assessment.

A risk-averse culture that hindered experimentation.

A lack of clear pathways for employees to develop and implement new ideas.

Leadership’s need for more structured innovation methodologies to drive measurable outcomes.

Designing the Solution

Based on these insights, Platypus Labs designed a 12-month Innovation Accelerator Program aimed at embedding a culture of experimentation, enhancing employee engagement, and delivering business impact. The Program included:

Innovation Capability Training

A blend of in-person and virtual workshops, equipping leaders and employees with practical innovation tools and methodologies.

Executive Sponsorship & Coaching

Senior leaders provided mentorship, ensuring alignment with business priorities and fostering a culture of support.

Cross-Functional Innovation Sprints

Employees formed teams to tackle real business challenges using structured frameworks to prototype and validate new ideas.

Shark Tank–Style Pitch Competition

The program culminated in a high-stakes pitch event where the most promising ideas were presented to senior leadership for funding and implementation.

Driving Impact

The program delivered both cultural and business impact. After the Program:

The team launched over 30 pilot projects

Several projects scaled into full implementations.

Increased Employee Engagement

More employees actively participated in skill-building beyond certification requirements.

Improved leadership alignment

The program fostered a mindset shift towards experimentation and calculated risk-taking.

Sustainable innovation capability

The program became a core element of the company's leadership development framework.

Following the success of the initial cohort, the program has continued for multiple years, becoming a key driver of the company’s long-term innovation strategy.