Transforming Innovation Capability in a Global Financial Services Firm

The leadership team of a multinational financial services company was seeking a more structured and impactful approach to innovation.
Despite investing in various innovation initiatives over the years, they struggled to generate tangible business impact. Employees across the organization expressed a desire to contribute ideas but lacked the framework and support to move from ideation to execution.
Diagnosing the Challenge
Platypus Labs conducted a thorough diagnostics program, including stakeholder interviews, employee surveys, and an innovation maturity assessment.
Designing the Solution
Based on these insights, Platypus Labs designed a 12-month Innovation Accelerator Program aimed at embedding a culture of experimentation, enhancing employee engagement, and delivering business impact. The Program included:
A blend of in-person and virtual workshops, equipping leaders and employees with practical innovation tools and methodologies.
Senior leaders provided mentorship, ensuring alignment with business priorities and fostering a culture of support.
Employees formed teams to tackle real business challenges using structured frameworks to prototype and validate new ideas.
The program culminated in a high-stakes pitch event where the most promising ideas were presented to senior leadership for funding and implementation.
Driving Impact
The program delivered both cultural and business impact. After the Program:
Several projects scaled into full implementations.
More employees actively participated in skill-building beyond certification requirements.
The program fostered a mindset shift towards experimentation and calculated risk-taking.
The program became a core element of the company's leadership development framework.